wintk Terms and Conditions
This page sets out all the conditions, rights, and responsibilities that apply to using the wintk platform. Please read the full terms carefully before opening an account.
Contents
- 1. General Provisions
- 2. Account Registration
- 3. Age Verification
- 4. Account Security
- 5. Deposits and Withdrawals
- 6. Bonuses and Promotions
- 7. Prohibited Activities
- 8. Account Suspension
- 9. Responsible Gaming
- 10. Privacy
- 11. Technical Issues
- 12. Changes to Terms
- 13. Dispute Resolution
- 14. General Restrictions
1 General Provisions and Applicability
These terms and conditions ("Terms") apply to the wintk platform and all related services. The term "platform" as used here refers collectively to wintk's website, mobile application, and any services provided through any digital channel.
These Terms are available in both English and Bengali. In the event of any interpretive conflict, the Bengali version will take precedence. If any part of these terms is unclear, please contact the wintk support team via live chat before using your account.
wintk operates as an entertainment gaming platform. Accessing or using the platform constitutes full acceptance of these terms. If you disagree with any part of these terms, you are asked to refrain from using the platform.
2 Account Registration and Eligibility
The following conditions must be met to open an account on the wintk platform:
- All information provided at the time of registration must be true, accurate, and complete.
- Each person may open only one account. If a person is found to have more than one account, all accounts will be closed and the balance may be forfeited.
- Operating multiple accounts from the same household or the same device is prohibited.
- The mobile number or email address used for registration must be active and belong to you.
- Opening an account in the name of or on behalf of a third party is strictly prohibited.
wintk reserves the right to refuse to complete the registration process at any time without providing a reason.
3 Age Verification and Authentication
Providing a correct date of birth at the time of account registration is mandatory. wintk may at any time request a government-issued ID, national identity card, or birth certificate for identity verification. Deposits, withdrawals, and bonus claims may be temporarily suspended until verification is complete.
In the event of age or identity fraud, the account in question will be immediately closed and the entire balance will be forfeited.
4 Account Security and Responsibility
It is your responsibility to keep your account password and login details completely confidential. Please keep the following in mind:
- Never share your account username or password with anyone.
- If you log in from a public or shared device, always log out at the end of each session.
- Do not share your OTP or verification code with anyone — wintk staff will never ask for it.
- If you notice any suspicious activity on your account, notify the support team immediately.
- The account holder is responsible for all activity arising from both authorized and unauthorized access.
Allowing a third party to use your account without informing wintk will be treated as a breach of these terms.
5 Deposit, Withdrawal, and Payment Policy
Deposits and withdrawals on the wintk platform are currently available via bKash, Nagad, and Rocket. The following payment rules apply:
- Minimum deposit: ৳300 per method.
- Minimum withdrawal: ৳1,000.
- Withdrawals are generally processed within 1 hour.
- Withdrawals must be made using the same method that was used for the deposit.
- The mobile number used for the deposit and the mobile number used for the withdrawal must match the number registered on the account.
Depositing or withdrawing using a mobile banking account registered in a third party's name is prohibited. Any such transaction detected may be held or cancelled, and the account may be sent for verification.
6 Bonuses and Promotional Offers
All bonuses and promotions on wintk are subject to specific terms. The general bonus policy is as follows:
- Welcome bonus: 200% bonus on the first deposit, up to ৳8,000. A 25x wagering requirement on the bonus amount must be completed before the bonus can be withdrawn.
- All bonuses may be claimed only once unless the promotion's terms state otherwise.
- Bets placed with bonus balance cannot be withdrawn until the required wagering is completed.
- If multiple promotions are running at the time a bonus is claimed, only one bonus will apply.
- If a bonus is claimed before a deposit is made and the deposit is not completed within the specified time limit, the bonus will be cancelled.
- wintk reserves the right to cancel any activity suspected of being bonus abuse.
Full details of bonuses and the terms of specific promotions are displayed separately alongside each offer. For common questions, see the Frequently Asked Questions page.
7 Prohibited Activities and Misconduct
The following activities are strictly prohibited on the wintk platform:
- Attempting to influence game outcomes through fraud, deception, or manipulation.
- Using bonuses solely for the purpose of withdrawal (bonus hunting / bonus arbitrage).
- Placing bets using software bots, scripts, or automated methods.
- Attempting to claim bonuses or benefits more than once by opening multiple accounts.
- Operating an account using funds belonging to a third party.
- Deliberately exploiting any technical error or vulnerability in the platform.
- Harassing or causing annoyance to other members.
- Using the platform for money laundering or any unlawful financial activity.
If any of the above activities are proven or suspected, wintk may suspend the account, forfeit the balance, and notify the relevant authorities without prior notice.
8 Account Suspension and Closure
wintk may temporarily or permanently suspend an account in the following circumstances:
- If any clause of the terms and conditions is violated.
- If information provided on the account is found to be false or incomplete.
- If the required documents for identity or age verification are not provided in time.
- Upon instruction from a court or relevant authority.
- Accounts that have been inactive for an extended period (no login for more than 365 days).
You may also request voluntary account closure at any time. Before making the request, please ensure there are no active bonuses or pending withdrawals.
9 Responsible Gaming Policy
wintk believes that gaming and betting should be for entertainment only. We follow a responsible gaming policy and encourage members to maintain healthy gaming habits.
- You can set your own daily, weekly, or monthly deposit limits.
- You may place your account on a temporary break (cooling-off period) at any time.
- If you request a long-term self-exclusion, wintk will action it.
- If you feel you are losing control over your gaming, contact our 24/7 support team.
Gaming should not be used as a source of income. Only bet what you can afford to lose. The 21+ age requirement applies strictly.
10 Privacy and Data Protection
The way your personal data is collected, stored, and used is detailed in our Privacy Policy. The Privacy Policy applies as an integral part of these terms and conditions.
The key principles are summarised below:
- Your data is used only for providing services, verifying identity, and meeting legal obligations.
- Your data is not sold to third parties.
- All data is protected via SSL encryption.
- You have the right to request correction or deletion of your data.
11 Technical Issues and Limitation of Liability
wintk aims to ensure uninterrupted service. However, the service may be temporarily disrupted in the following circumstances:
- During scheduled maintenance or upgrades.
- Internet disconnection or network issues.
- Technical issues on the part of third-party providers (game studios, payment gateways).
- Natural disasters or uncontrollable circumstances.
If a technical error causes an inconsistency in a game result, wintk will make a decision based on the logs and records of the relevant game provider. wintk reserves the right to void winnings resulting from a clear technical error.
12 Changes and Updates to Terms
wintk reserves the right to amend or update these terms at any time. When changes are made:
- Notice of significant changes will be sent to your registered email or mobile number beforehand.
- Revised terms will take effect from the date of publication.
- Continued use of the platform after changes have been made will be taken to mean that you have accepted the new terms.
- The latest terms will always be displayed on this page and previous versions will no longer apply.
If you object to the new terms, please request account closure before they take effect.
13 Dispute Resolution Process
If you have a complaint or objection about any matter, please contact the wintk support team first. The steps for resolving a dispute are as follows:
- Step 1: Notify the support team directly via 24/7 live chat.
- Step 2: If the matter is not resolved via live chat, write to us by email with full details — the support team will respond within 48 hours.
- Step 3: If the matter is still not resolved by email, it will be escalated to senior management.
Including your account ID, transaction date, and full details when submitting a complaint will speed up the process. wintk's decision will be considered final, though all genuine complaints are always given due consideration.
14 General Restrictions and Legal Notice
The following general restrictions must be observed when using the wintk platform:
- The platform may not be used from areas where online gaming and betting are legally prohibited.
- Bypassing geographic restrictions using a VPN or proxy is not allowed.
- No part of these terms may be translated, reprinted, or distributed without written permission from wintk.
- All content and trademarks on the platform are the property of wintk, and any misuse may result in legal action.
If any clause of these terms is found to be invalid for any reason, the remaining clauses will continue to be fully in effect. The terms as a whole remain unchanged.